Terms & conditions

General

PISTARA is an online retailer offering premium nuts, roasted nuts, mixed nuts, dried fruits, and related snack products across the UAE.

We reserve the right to update these terms at any time without prior notice.

Product Information

We make every effort to ensure product descriptions, images, pricing, and availability are accurate. However, minor variations in color, packaging, or product appearance may occur.

All products are subject to availability.

Orders

Once an order is placed, you will receive an order confirmation email or message.

PISTARA reserves the right to refuse, cancel, or limit any order at our discretion, including cases involving pricing errors, suspected fraud, or product unavailability.

Pricing & Payment

All prices displayed on the website are in UAE Dirhams (AED) and include applicable taxes unless stated otherwise.

Payments are processed through secure third-party payment providers.

Delivery

Delivery timelines are estimates and may vary depending on location, weather conditions, public holidays, or courier delays.

Customers are responsible for providing accurate delivery information.

Food Safety &Allergies

Our products may contain or be processed in facilities that handle peanuts, tree nuts, sesame, dairy, gluten, and other allergens.

Customers with allergies should carefully review product information before purchasing.

Intellectual Property

All content on this website, including logos, text, graphics, product descriptions, and images, isthe property of PISTARA and may not be copied or reproduced without written permission.

Limitation ofLiability

PISTARA shall not be liable for indirect, incidental,or consequential damages arising from the use of our products or website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws ofthe United Arab Emirates.

Contact Us

For any questions regarding these Terms & Conditions, please contact us through the contactinformation provided on our website.